You are a sales professional, but are you a business professional?
Not a day goes by where something doesn’t happen that reminds me the business world in which we all operate has changed. I have been involved in business to business sales for over twenty years, as a...
View Article7 components for building credibility
Talking about themselves and their product is the most common mistake made when calling on senior executives. But that’s only one side of the coin. The bigger skill set that many sales professionals...
View ArticleWhat’s your credibility quotient?
Have you heard the one about the two sales reps who tried to sell first-generation telephones way back in the day? One was struggling; the other was doing extremely well. Their sales manager called...
View ArticleCustomer retention: Renewal best practices
Did you know that the time you spend on customer retention could be your most profitable activity? We all know that the cost of keeping a client is less than the cost of bringing in a new client. Even...
View ArticleWhat you don’t say speaks volumes
The next time you pore over that PowerPoint presentation to come up with the right words, consider this: less than 10% of communication comes from what we actually say. The vast majority of the message...
View ArticleMake it about them, not you
Can you connect in 30 seconds or less? It is increasingly difficult to get someone’s attention; we are all competing with the 21st Century workspace environment, a cacophony of tweets, emails, likes,...
View ArticleYou are a sales professional, but are you a business professional?
Not a day goes by where something doesn’t happen that reminds me the business world in which we all operate has changed. I have been involved in business to business sales for over twenty years, as a...
View Article7 components for building credibility
Talking about themselves and their product is the most common mistake made when calling on senior executives. But that’s only one side of the coin. The bigger skill set that many sales professionals...
View ArticleWhat’s your credibility quotient?
Have you heard the one about the two sales reps who tried to sell first-generation telephones way back in the day? One was struggling; the other was doing extremely well. Their sales manager called...
View ArticleCustomer retention: Renewal best practices
Did you know that the time you spend on customer retention could be your most profitable activity? We all know that the cost of keeping a client is less than the cost of bringing in a new client. Even...
View ArticleWhat you don’t say speaks volumes
The next time you pore over that PowerPoint presentation to come up with the right words, consider this: less than 10% of communication comes from what we actually say. The vast majority of the message...
View ArticleMake it about them, not you
Can you connect in 30 seconds or less? It is increasingly difficult to get someone’s attention; we are all competing with the 21st Century workspace environment, a cacophony of tweets, emails, likes,...
View Article